Hi Frank,
If using the content on a SCORM compliant LMS, the content does not use cookies for data persistence. The data persistence is managed through SCORM data model element suspend_data, and the completion using the completion_status. Not cookies or local storage!
If you are getting mixed results, there could be a number of reason for this. One of the major ones I see is network stability. A dropout in connection can affect tracking. Do you have any statistics on the percent of users affected by tracking issues? I would say ~1% would be expected and tolerable in my experience working with LMS. If you experiencing a high number, are you able to determine if the users are using a particular devices or in a particular geographical location where the internet connection is unstable.
If you'd like to test your content and identify if it is a content issue, I would recommend cloud.scorm.com. It is a good benchmark for tracking content.
Course completion is tracked in most instances, otherwise the forums would be filled daily with users complaining about tracking, as the majority of content is most likely deployed to an LMS.
Cheers,
Sam
Thanks Sam!
Yes, we are using a SCORM complaint LMS (Moodle - SCORM 1.2).
At this time, we are looking at potentially 5-10% of users being affected (184 have accessed, 100 completed, 10 reports of problems). The majority of reported problems are within two locations, so network stability is possible. I will check out the testing site you suggested.
Follow-up question - In the Moodle settings for the SCORM file, we changed the Compatibility settings to "Auto-commit" (SCROM data is automatically saved to the database). Do you think this will have any positive impact?
Frank
Frank Schweigert
Training Manager
Office/Cell | NEW NUMBER - 878-844-2035
fschweigert@columbusorg.com
