3rd Party Cookies affecting Storyline completion

Hi Frank,

If using the content on a SCORM compliant LMS, the content does not use cookies for data persistence. The data persistence is managed through SCORM data model element suspend_data, and the completion using the completion_status. Not cookies or local storage!

If you are getting mixed results, there could be a number of reason for this. One of the major ones I see is network stability. A dropout in connection can affect tracking. Do you have any statistics on the percent of users affected by tracking issues? I would say ~1% would be expected and tolerable in my experience working with LMS. If you experiencing a high number, are you able to determine if the users are using a particular devices or in a particular geographical location where the internet connection is unstable.

If you'd like to test your content and identify if it is a content issue, I would recommend cloud.scorm.com. It is a good benchmark for tracking content.

Course completion is tracked in most instances, otherwise the forums would be filled daily with users complaining about tracking, as the majority of content is most likely deployed to an LMS.

Cheers,
Sam