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FrankSchweigert's avatar
FrankSchweigert
Community Member
2 years ago

3rd Party Cookies affecting Storyline completion

It is my understanding that browsers accessing a Storyline 360 product in an LMS, need to allow the use of 3rd Party Cookies to ensure the presentation functions correctly. (Particularly for the tra...
storyline 360
SamHill's avatar
SamHill
Super Hero
2 years ago

Hi Frank, 5-10% is a very high number and does suggest an issue on the LMS or user end. After you have confirmed the content tracks accurately and consistently on SCORM Cloud, it would be worth exploring network issues.

Regarding auto-commit, yes this could definitely help as the LMSCommit("") method is not issued after each data transaction from the Storyline content.

I'm not sure how frequently Storyline issues LMSCommit(""), but in a small experiment I just did, LMSCommit("") was only issued when I closed the content. This could be risky where there is network instability as there is only one chance for the data to be committed to the database. If set to auto-commit, it will increase writes to the database, and slow the response times down, but will make the data persistence more stable.

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Party Cookies affecting Storyline completion","id":"message:820278","revisionNum":1,"repliesCount":3,"author":{"__ref":"User:user:853701"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:discuss"},"conversation":{"__ref":"Conversation:conversation:820278"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:820278"},"body@stripHtml({\"truncateLength\":200})":" It is my understanding that browsers accessing a Storyline 360 product in an LMS, need to allow the use of 3rd Party Cookies to ensure the presentation functions correctly. (Particularly for the tra...","body@stringLength":"766","rawBody":"

It is my understanding that browsers accessing a Storyline 360 product in an LMS, need to allow the use of 3rd Party Cookies to ensure the presentation functions correctly. (Particularly for the tracking and reporting of course completion triggers.) With the major browsers all moving away from allowing 3rd party cookies, what is the work-around to avoid this and is Articulate planning any software updates to ensure course completion is tracked?

\n

FYI - We have recently seen mixed results in regards to course completion tracking. Course completion is reported for most users in the same agency, but not all. And we have been unable to identify the culprit.  

\n

 Thanks!

\n

Frank

","kudosSumWeight":0,"postTime":"2024-04-05T11:32:24.000-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:storyline 360","text":"storyline 360","time":"2014-10-09T03:01:38.000-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:820278_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":67},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[],"body":"

It is my understanding that browsers accessing a Storyline 360 product in an LMS, need to allow the use of 3rd Party Cookies to ensure the presentation functions correctly. (Particularly for the tracking and reporting of course completion triggers.) With the major browsers all moving away from allowing 3rd party cookies, what is the work-around to avoid this and is Articulate planning any software updates to ensure course completion is tracked?

\n

FYI - We have recently seen mixed results in regards to course completion tracking. Course completion is reported for most users in the same agency, but not all. And we have been unable to identify the culprit.  

\n

 Thanks!

\n

Frank

"},"Conversation:conversation:820278":{"__typename":"Conversation","id":"conversation:820278","solved":false,"topic":{"__ref":"ForumTopicMessage:message:820278"},"lastPostingActivityTime":"2024-04-10T15:53:56.000-07:00","lastPostTime":"2024-04-10T15:53:56.000-07:00","unreadReplyCount":3,"isSubscribed":false},"ModerationData:moderation_data:820278":{"__typename":"ModerationData","id":"moderation_data:820278","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:820278_1":{"__typename":"Revision","id":"revision:820278_1","lastEditTime":"2024-04-05T11:32:24.000-07:00"},"ForumReplyMessage:message:820281":{"__typename":"ForumReplyMessage","id":"message:820281","conversation":{"__ref":"Conversation:conversation:820278"},"author":{"__ref":"User:user:45789"},"revisionNum":1,"uid":820281,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:discuss"},"subject":"Re: 3rd Party Cookies affecting Storyline completion","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:820281"},"parent":{"__ref":"ForumTopicMessage:message:820278"},"body":"

Hi Frank, 5-10% is a very high number and does suggest an issue on the LMS or user end. After you have confirmed the content tracks accurately and consistently on SCORM Cloud, it would be worth exploring network issues.

\n

Regarding auto-commit, yes this could definitely help as the LMSCommit(\"\") method is not issued after each data transaction from the Storyline content.

\n

I'm not sure how frequently Storyline issues LMSCommit(\"\"), but in a small experiment I just did, LMSCommit(\"\") was only issued when I closed the content. This could be risky where there is network instability as there is only one chance for the data to be committed to the database. If set to auto-commit, it will increase writes to the database, and slow the response times down, but will make the data persistence more stable.

","body@stringLength":"869","rawBody":"

Hi Frank, 5-10% is a very high number and does suggest an issue on the LMS or user end. After you have confirmed the content tracks accurately and consistently on SCORM Cloud, it would be worth exploring network issues.

\n

Regarding auto-commit, yes this could definitely help as the LMSCommit(\"\") method is not issued after each data transaction from the Storyline content.

\n

I'm not sure how frequently Storyline issues LMSCommit(\"\"), but in a small experiment I just did, LMSCommit(\"\") was only issued when I closed the content. This could be risky where there is network instability as there is only one chance for the data to be committed to the database. If set to auto-commit, it will increase writes to the database, and slow the response times down, but will make the data persistence more stable.

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