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SamBarnard-98a4's avatar
SamBarnard-98a4
Community Member
2 months ago

Accordion Video Playback Behaviour

Hi all

I'm encountering an issue with the way playback of videos is handled by the accordion block in Rise 360 and wondering if anyone else has encountered this.

 

The issue: Video playback in an accordion tab continues when another tab in the stack is expanded with the behaviour set to "Open only one item at a time".

 

Steps to replicate the issue:

  • Accordion block has been inserted with at least 2 tabs in the stack.
  • A video has been inserted onto one of the tabs.
  • The accordion behaviour is set to "Open only one item at a time".
  • The tab containing the video is opened and the learner plays the video.
  • The learner expands another tab in the accordion stack.
  • The tab with the video collapses, but the video continues to play.

 

The video does pause when:

  • Learner navigates back to the video tab.
  • Learner closes the tab containing the video before opening another.

Ideally what needs to happen is the video will pause when another tab is expanded/opened with the accordion's behaviour set to "Open only one item at a time". Is this possible?

Many thanks,

Sam

  • Hello SamBarnard-98a4,

    Sorry to hear that you ran into this behavior. 
    I tested it and I was able to replicate the behavior consistently. I've filed this as a possible bug with our product team and I've added this community thread so we can leave a message as soon as it is fixed. Thanks for bringing this to our attention and let us know if we can help you with anything else!