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JerryOzbun's avatar
JerryOzbun
Community Member
3 years ago

Activations and Temporary installs

Hello.

I work for a company as a courseware developer. We have purchased a set of licenses for Articulate 360 and are in the process of evaluating whether it is the correct software for our team. What I am concerned about is the licensing activations.

We use a cloud provider to provide our lab environments and then RDP into those environments. This means that I need to install Articulate onto the remote system to properly capture the mouse clicks and textual inputs.

When I'm done with a set of labs, I pull the capture files over the network to my local system. After I ensure the captures are good, I delete the virtual lab environment and edit on my local install (which remains consistent)

When the next project comes along, I deploy a new lab environment for the next development. Install and log into Articulate and capture labs.

Rinse, repeat.

The articulate license calls out that we are allowed 2 PC installation activations. I'm guessing that after as certain period of time, my remote installation is going to refuse to activate after I install it.

My question is, when this happens how to I deactivate the activations on lab systems that have been deleted. 

Another question, is there a way to deactivate my install before I delete my remote lab environment? I could avoid this problem completely.

Many thanks.

  • JerryOzbun's avatar
    JerryOzbun
    Community Member

    And actually, a third question.

    If I were to install articulate on a Virtual system that I then copied and reused with each project, would that system remain active. Each copy of the VM will have some slight differences, like a MAC address change, and I read somewhere that can cause a problem.

  • Hi, Jerry.

    I see you connected with Renato, one of our support engineers, through a case. Great call!

    Please reach out through the case if you have additional questions. 

  • JerryOzbun's avatar
    JerryOzbun
    Community Member

    I did. He explained that the 360 license tracks licensing through logins which is perfect for our needs.

     

    Thanks, Jerry