Forum Discussion
Adding videos to a slide causes a black/grey border to appear
Hello, I am having the very same issue. I did add the above script to the end of the story.html but it doesn't solve the problem. Has any other solution been discovered to stop the black line from appearing, it also seems to change based on how you scale the browser window.
Hello Elizabeth!
Sorry that you're running into this snag! Which browser are you using? Have you seen this same experience in multiple browsers?
Lastly, if you could share your file, we can take a look. You can share it in this discussion or privately in a support case.
Is there a known fix for this frame border issue on videos or do I need to submit a case?
If possible I'd rather not submit a case just to find out the fix is going to be using a shape to cover up the border.
Were you able to get this issue resolved? I've just now run into it with a project and found your post.
