Forum Discussion
Adding videos to a slide causes a black/grey border to appear
I've been encountering a bug in the latest Storyline update (I can't confirm if its from the latest update, or a previous one).
Whenever I add a video to a slide, it causes a black/grey border to appear around the video, as well as all other items on screen until the video timeline ends.
Here is the course with the video visibility turned on.
Above shows a black line surrounding the entire slide, as the video is slide-sized.
Above shows the border being applied around all the other elements on the slide. I've had to take a photo with my phone, because when I screenshot it on my PC, the border dissapears.
Here is the course with the video visibility turned off.
Above shows the exact same part of the first screenshot, but with the video turned off. You can see the border is gone.
Above is the exact same part of the second screenshot. As you can see, there is no border around any of the elements.
The issue occurs in the preview, as well as in the published version.
Can someone please confirm whether this is a known bug, and if anyone else have come across it, and has a workaround/fix?
- BrianAllen-LNRSCommunity Member
If I were experiencing this on a solid color background I think I might consider creating a graphic the same color as the background (still, massive pain) that would cover the border of the video. If you're using gradients in your background, or if you're animating the video onto/off of the slide it really adds to the massive pain with this problem.
- MichaelMorri092Community Member
I've had to same issue for a long time. In the review process, it's constant criticism.