Affichage de cadre (zone de texte par exemple ou autre...) pendant la navigation en ligne dans le support

Hi Gwenael,

I'm sorry to hear you're having issues with a gray rounded corner frame outline. Can you share a screenshot of what you're seeing so I can better help? If you can share the whole browser screen, that would be best.

Thanks in advance for your response!

Bonjour, 

Voici une capture d'écran où nous voyons en fond le visuel de la diapositive précédente ainsi que le bouton et le visuel suivant avec le cadre, comment éviter cela svp?

Best regards, 

Gwenael

Hi Gwenael,

Thanks for sharing the screenshot! It's small, though, and I cannot see the context or information on whether it's a Storyline or Rise 360 course published to Review 360 or from the Storyline project itself.

I'd appreciate it if you could share a screenshot showing the context of where the issue is coming from. Can you also share the following information?

1. If it's a Review 360 course, the Review link.
2. If you're viewing it in a browser, the browser name and version.
3. The slide numbers that are affected.
4. A copy of the Storyline project file, if applicable. Please attach your project to this discussion or privately in a support case. We'll delete it when we're done testing.

Thank you, Gwenael!