AI subtitle generation doesn't work

Hello marcello_,

Thanks for reaching out!

I’m sorry to hear you’re encountering issues with the closed captions generated by the AI Assistant.

I tested the feature using a sample video and am able to generate closed captions successfully.

To make sure this gets fully resolved, I’ve opened a support case for you so our engineers can take a closer look.

You’re in excellent hands. Our support team will reach out to you via email soon.