Forum Discussion
Allow Forward Seeking - disabled?
I embedded a video in 360 and do not see the setting "allow forward seeking" so users cannot skip ahead of the video.
Help! :)
I've selected 'Allow forward seeking' on an uploaded mp4 file. However, I'm also noticing that when I test this out the video returns to the start, rather than allowing me to progress forwards through the file. Any suggestions on how to fix this?
Hi Jesse!
Sorry to hear you've run into this setback. I'd be happy to help!
Testing the behavior on my end, I was unable to reproduce the same behavior. To clarify, does this issue occur with all MP4 files, or just one specifically? Also, can the same behavior be reproduced across multiple browsers?
If you're comfortable sharing the video file used, I'd be happy to take a closer look and test the functionality. Feel free to upload it here in the discussion or privately through a support case.
Looking forward to hearing from you!
