Forum Discussion

RobertLeier's avatar
RobertLeier
Community Member
2 years ago

Animation time increasing

Hello,  very occasionally a weird thing happens in my copy of SL 360. Watch the attached video, and notice how the animation time, encircled in red, is increasing on its own very quickly. It will continue up to 59 seconds and then stop, but will start again from zero when selecting another object on the screen. There seems to be no way stop it except closing the application. And when reopened, the problem is gone. I don't know what I did to cause it to happen. I have always installed updates as they are released. Thanks for your consideration. 

  • Hi Robert! 

    Thanks for reaching out. I'm glad to hear you've been keeping up to date on installations of our latest versions of Storyline 360! 🎉

    Have you tried importing your file into a new .story file? Do you notice a change in the duration timer after doing this? 

    If this issue is still present after importing, please share the .story file in this thread or privately in a support case so we can take a closer look!