Forum Discussion
Answer marked incorrect in LMS, but marked correct when tested
Hi, Faye.
Thank you for reaching out and for the screenshots you shared!
Let me recap your described process, so I make sure I understand the issue, and we can try to narrow it down:
- Fill-in-the-blank freeform works as expected in Preview mode
- Once uploaded to the test LMS, one user received the incorrect feedback when inputting the correct responses.
Did you also try the LMS version? If so, were you able to get the correct feedback, or did you also receive incorrect?
Is it possible that the user added an extra space to one of the words?
If you can share your .story file publicly here or privately through a support case, we'd be happy to take a deeper look at what might be causing this.
Hi Maria,
Sorry, I didn't receive a notification of your response. I will send the file privately. I did test this on the LMS platform and another developer noted that sometimes the learner may add an extra space within that text field and it can come up wrong. The reason for that is due to Storyline looking for an exact match. Other learners did get 100%.