Forum Discussion

SteveKlingler's avatar
SteveKlingler
Community Member
8 years ago

Anybody using Rise in Docebo?

I would love to hear from anyone else using Rise in Docebo LMS. Specifically, our courses consist of multiple modules, each of which has lessons and sections. Since Docebo does not track 3 levels of hierarchy it appears we need to author each "module" as a separate Rise course. We also need to track student progress by "module" and Rise only supports a single progress/completion status per course which further reinforces the need to build each module as a separate Rise course and put the whole collection into Docebo. The catch is that we then end up with two navigation menus - one inside each module (Rise course) and a separate one from the LMS for navigating between modules. I guess all the functionality is there ... but it would be a better student experience and less confusing if we could just show one menu. What are others doing?

  • Hi Stephen.

    We're using Rise in Docebo as well. What we have decided to do is author each module as a separate Rise course - this has worked for us because our Rise courses are longer (25 mins) and denote each lesson's approximate length (3 mins, 4 mins, etc.) We have also  set the default menu within Docebo to "hidden" and sometimes "below". We've been testing with users to get their feedback about what's confusing and making changes based on that. 

    For your use case, would you be able to create a learning plan to house all of your individual Docebo courses? That would help you to track overall completion. 

    Emily

  • MayaYifat's avatar
    MayaYifat
    Community Member

    Hi guys,

    joining in, as we are in the process of implementing Docebo and have a lot of content that we built in Rise since it's so quick and simple and doesn't require the same skill level as SL.

    I'm researching the best way to transfer our content into the LMS so it's easy for the learner and track-able for us.

    I was under the impression we shouldn't link to Rise in the LMS but rather recreate the structure and the content? i.e. create some of the interactions in Engage/SL and publish as SCORM?

    The other option I figured out the same as you did, that we'd have to separate some of our current courses into different Rise sites to enable the LMS to track them better.

    Any insights and tips are appreciated!

    Thanks

    Maya

  • Hi all,

    Our team is new to Rise 360 and struggling to figure out how to get Doecbo to correctly mark completed courses as complete. Has anyone else experienced similar issues and found a solution?

      • KelseyCochran's avatar
        KelseyCochran
        Community Member

        Hi Everyone, 

        I don't have a solution to this, but I am also having issues with Rise course being tracked or marked as completed in Docebo. I have two open tickets and neither Articulate or Docebo has been able to tell me the issue, but the reports tell me that a user a completed the course in a matter of seconds. When I dive in deeper to the reports, I find there are multiple times recorded, sometimes saying that the user was in the course for over an hour, but regardless the total time is still being marked at a couple of seconds. I am exporting the courses as TIN CAN, which is the most recommended according to that article from Crystal. 

        If anyone else has found a solution to this, I would love to hear! 

    • JerrettMcCormic's avatar
      JerrettMcCormic
      Community Member

      Hi Mortage Champions,

      Our team worked through this issue this morning. You will need to configure settings in Rise and Docebo. Rise can track through course completion, Tracking using quiz results, or by a Storyline file.

      Since we are using Tracking using quiz result Docebo requires settings under Advanced Properties:

      Lastly, the content package you upload to Docebo will need to be deployed to CLOR, so the interactions can be tracked within the system. 

      We originally used the course completion setting, which has similar settings but does not require the same degree of configuration. Hopefully, you were able to figure this out already!

      • JasonHolder-25d's avatar
        JasonHolder-25d
        Community Member

        Jerrett,

        Question you stated: "the content package (xAPI in my case) you upload to Docebo (and use as training material in a course?) will need to be deployed to CLOR, so the interactions can be tracked within the system."

        Just wondering if this is something from docebo suggesting, or did you find that this helped in your tracking the course activities?

        Thanks

    • AngelaSykes-897's avatar
      AngelaSykes-897
      Community Member

      Oh boy...I could go on a rant about this problem ALL DAY. There's a recent thread here...maybe what was posted by the staff will help you...maybe not but I'm in the thread hoping more people come through with advice beyond what is there so far. Docebo Wont Trigger Rise Completion

      Since your post is old...maybe you will be our champion with the answer by now! lol

      • Alison-L's avatar
        Alison-L
        Community Member

        Oh, I have nothing helpful to add other than.

        They HAVE TO! - this shouldn't be a thing? This Is a thing? How is this a
        thing??

        I mean THEY'RE Docebo University IS ALL RISE!! Okay not really , but all the
        beginning stuff (pages, widgets, users) is.

        AL

  • Hey Jason,

    Sorry, I didn't receive a notification with your reply. 

    I found it in Docebo's Academy and KB. The KB article is called How to Manage the Central Repository. It's all predicated on the idea of your assets being one location where they can be distributed, updated, etc.

    Feel free you contact me through DM. I'd be happy to help.

  • Alison-L's avatar
    Alison-L
    Community Member

    So the RISE "course" goes into the Central Repository as a "module". And then you can use those modules in a (Docbeo) course?

  • SamanthaNagy's avatar
    SamanthaNagy
    Community Member

    One year later and we're having the same issue ... Has anyone found a solve?

  • I just reported this issue to Docebo again. Docebo often comes back with "we can't recreate the issue." It must be your SCORM file. There is no discernable rhyme or reason for why this keeps happening.

    We do track by content completion and not by storyline block/quiz. So maybe we need to add a little storyline block at the end and use that for content completion. I'd love to figure out why it's some users and not others. And even the some users it's not all the time, just sometimes.