Forum Discussion
NUABYSS
4 years agoCommunity Member
Anyone else experiencing bookmarking issues for Rise content after the April 29, 2021 Release?
We are experiencing an issue with extra long Rise 360 courses on our SCORM 1.2 engine - where they are not bookmarking correctly. We increase suspend data to 64,000 and it does NOT resolve the issue...
Renz_Sevilla
4 years agoStaff
Hi Brett! Thanks for reaching out!
For reference, SCORM 1.2 is limited to 4,096 characters. Here's a handy chart for reference:
The SCORM standards give the following lengths for the suspend_data element:
| Standard | Characters |
| SCORM 1.2 | 4,096 |
| SCORM 2004 2nd Edition | 4,000 |
| SCORM 2004 3rd Edition | 64,000 |
| SCORM 2004 4th Edition | 64,000 |
Please try exporting for SCORM 2004, if your LMS supports this. If this doesn't fix the issue, you can test your course in SCORM Cloud and see if the issue persists in this environment. If so please open a support case here, and one of our customer support engineers will work with you directly to troubleshoot the issue.
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