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MelanieChin's avatar
MelanieChin
Community Member
3 years ago

Articulate 360 & Company Security

My training team wants to move to 360.  However, when we tried to implement this years ago, our InfoSec group shut it down.  They cannot allow our files to be stored outside our firewall.  I was wondering if there have been any improvements to the security of the 360 cloud-based storage that would allow us to make the transition.  I've tried to contact Sales, but have not had any responses from them and Support told me that I had to talk to Sales.  

  • Hi Melanie,

    I was unable to track down any cases or correspondence to get this escalated, so I've opened a support case on your behalf so that we can contact you and your security team with the information you need. 

    This article gives an overview for you or anyone following along:

    Part Two: Articulate 360, the Cloud, and You

    • MelanieChin's avatar
      MelanieChin
      Community Member

      Thank you. I had called the Sales number several times and left messages on their voicemail, that’s probably why you didn’t see any previous correspondence.