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TonnaHoltz's avatar
TonnaHoltz
Community Member
2 years ago
Solved

Articulate 360 is down?

Or they decided they didn't want me anymore? :)  While working in Rise 360, I was logged out and now unable to regain access to any Articulate pages or products. A variety of errors occurring after v...
Articulate 360
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  • EricSantos's avatar
    EricSantos
    13 hours ago

    Hello everyone,

    I have good news to share! We monitored our systems overnight, and they’ve remained stable. This issue is resolved. Thanks so much for your patience.

    If you run into any issues using Articulate 360 going forward, please let us know.

TonnaHoltz's avatar
TonnaHoltz
Community Member
2 years ago

Thank you Ron! I checked there originally and it had not been reported. So I wondered if it was just me. Great that its been updated now. 

EricSantos's avatar
EricSantos
Staff
2 years ago

Hello everyone,

We are investigating an issue impacting several Articulate 360 services, including subscription management, app usage, and access to www.articulate.com. The disruption is due to an ongoing outage with Amazon Web Services (AWS), affecting their customers. Our engineering team is collaborating closely with AWS to resolve the issue as quickly as possible.

I apologize for the disruption, and I'll let you know as soon as we're fully operational again. For real-time status updates, please visit: https://www.articulatestatus.com

If you'd like to receive notifications about future status changes, click the "Subscribe" button at the top right corner of the status page.

  • TonnaHoltz's avatar
    TonnaHoltz
    Community Member
    2 years ago

    Thank you Eric!

    • EricSantos's avatar
      EricSantos
      Staff
      2 years ago

      Hi Tonna and everyone,  🎉

      I'm happy to let you know that we’re back up and running normally now. We apologize for the disruption.

      Let us know if you still have issues, and we'll work closely with you.