Forum Discussion
Articulate 360 Review-- Export comments?
Can we export the comments on a reviewed course? Since the comments are gone when the course is deleted, I would like to keep that history somewhere.
Thanks, Ashley, the problem is intermittent and is happening on occasion to other courses now.
If I try enough times, (and wish really hard while clicking my heels fast three times :) it sometimes works. Maybe a cache/memory/page refresh issue on my end perhaps?
Ah, the dreaded clearing of cache.
Let us know if that seems to do the trick for you Tim or if you pinpoint it down a bit further because we would be glad to help you out.
Export as PDF, this feature very nice, you can clearly know which slide has something.
Exporting comments has always worked fine for me, but on one of my courses now it only exports 2 of about 40-50 comments. Any workaround for this? I need to be able to make assignments to other team members on what to resolve, which is very cumbersome without an Excel/csv file.
Hello Kris!
We are currently experiencing an outage that is impacting Review 360. It sounds like exporting comments is also affected by this outage. I'm so sorry for the trouble.
Our team is currently working to resolve the outage, and I'll keep you updated when we are good to go. You can also subscribe to updates here: https://www.articulatestatus.com/
Hi Kris!
As promised, I'm reporting back to share that all services are operational! Do you mind trying to export the comments again?
Please don't hesitate to reach out if you run into any issues. Thank you so much for being patient with us as we worked with our provider to resolve this issue.
