Articulate Add in for PowerPoint

Hi Amanda,

Welcome to E-Learning Heroes! I understand that PowerPoint is crashing when you click on characters in the Articulate tab. I’m happy to work with you to figure out why this is happening!  I have a few follow-up questions regarding the situation so I can understand what you are experiencing a little better.

• Which version of PowerPoint are you using? Studio 360 works with Microsoft Office 365 desktop apps only.
• Is this happening with more than one file or is this the only one? If it's more than one file, are there any similarities between the files?
• Are you working from a shared drive? If so, I recommend saving your files on your local drive before creating, editing, and publishing them. This will help minimize any unexpected behavior.

Thanks for reaching out and I look forward to your response!