Forum Discussion
Articulate add-in is unable to communicate with the articulate.presenter.exe process
I have some issues using any function in the Articulate tab in PowerPoint. E.g. when I tried to insert a character, a very quick screen appeared and dissapeared saying something like "unpack comple...
Hi folks. I'm running into this same problem. I did an update on Rise yesterday, now studio can't find the Presenter add-in. The add-in is not disabled and I have tried the troubleshooting steps in Alyssa's post 3 times. I am using PowerPoint 13, Articulate Presenter 360, on a system 7 pc. My files are all local and not on any external drive.
The error reads: Failed to detect Articulate Presenter process.
Please help as I need to get this course done. Thanks for any and all help!
