Forum Discussion
IngeMeeuwenoord
8 years agoCommunity Member
Articulate add-in is unable to communicate with the articulate.presenter.exe process
I have some issues using any function in the Articulate tab in PowerPoint. E.g. when I tried to insert a character, a very quick screen appeared and dissapeared saying something like "unpack comple...
JohnMorgan-c50c
2 years agoFormer Staff
Hi Todd,
I'm sorry you're getting this error when using the PowerPoint add-in! That's definitely not the behavior we want you to see when using Presenter.
Try following these troubleshooting steps to repair your software, then reach out to us here if you're still getting stuck.
Thanks for reaching out!
- toddhinson2 years agoCommunity Member
This has happened on more than 1 computer in my environment. I am wondering if the version of powerpoint 2016 will work with articulate 360?