Forum Discussion
Articulate and Cornerstone; Not sure where the issue lies
I've developed an hour long course using Articulate Storyline 360. This course is given to approximately 2500 people in my organization and one particular slide is giving a huge problem - the traini...
Hi, Priya,
It's hard to troubleshoot without seeing the file, but I'll give it a try.
Do you have triggers on the lightboxes that are used to determine completion for that item? If so, some users might be closing the lightboxes before those trigger execute.
Or it might just be that a few users are clicking everything so fast that they manage to break the slide. I suggest you test the slide by clicking as fast as possible to see if you encounter the problem. It'd be best to test in the LMS (staging or production environment), because that's more likely to include a bit of network lag, which could contribute to the problem.
Good luck!
