Forum Discussion
Articulate localisation promo video can't be closed
Localisation video comes up when opening Storyline but the close button doesn't work!
In general if you could keep the hard sales to other channels and not interrupt our work that would be apprecia...
Hi AndrewPulford-b,
Thanks for reaching out about this!
That doesn't look right. Does the pop-up appear every time you open Storyline 360? I haven't heard of similar reports and can't replicate it myself. Can you please check that you're using the most up-to-date version of Storyline, and if it persists, try a Storyline repair?
Hi. Yes, Storyline is up to date. It hasn't happened again, so just a glitch a guess. Thanks
I appreciate you keeping us informed, AndrewPulford-b! I'm glad to hear the video pop-up issue hasn't occurred again.
If you need help with anything else or if the video pop-up issue recurs, feel free to reach out here in the E-Learning Heroes Community or privately through a support case. We're always happy to assist.
