Articulate Review not loading

having the same issue also, when I am logged out, and a colleague is as well.  

Hi, Brian.

I'm sorry to hear you're unable to access your Review 360 link when logged out!

We're currently investigating this issue, which appears to be intermittent. You can stay up to date on our progress and subscribe for updates on our status page:

Articulate Status

I'll also come back to update this discussion when a fix is in place!

Hi, Brian.

As promised, here's the update: Review 360 is now working normally, and we're monitoring it carefully. 

Please let us know if you're still running into issues. 

thanks a lot, looks like it's running fine now, thanks for the quick fix

I regularly have this same experience in Chrome and Microsoft Edge as well. All other sites load fine. This morning, I had to click on the comment link to see a comment a client left because my main Review page would not load. It has become quite frustrating. 

Hi Holly!

I apologize for the issues you are with Review not loading in Chrome and Edge browsers. 

If you have already tried clearing your browser cache and that has not resolved your issue, please ask your IT department to make sure the following network endpoints are open:

• Articulate 360 Network Endpoints

Can you reach out to us through a support case if that doesn't solve the issue? We are here to help!

There is a recurrent issue with the Articulate review server.  I suspect it is not consistent as it might have to do with server load.

It's strange that staff participating in these forums haven't been informed of this problem so to provide a work-around.

I contacted support and they told me to:

1. Delete old courses manually
   There is no option to bulk delete yet.
   There seems to be no exact number of courses that causes the system to struggle, as server load also varies.
   Not optimal for us :( 
2. Limit the amount of courses the browser loads
   The best solution proposed is the use of links to load a specific amount of courses:
   1. https://360.articulate.com/review/configure/?itemLimit=100
      to activate it for 100 courses for example - note that this setting will stay ON until changed
   2. https://360.articulate.com/review/configure/ 
      to turn it OFF and return it to load all courses

NOTES:  

The second link is not intuitive so it's important to understand that #1 turns it on for a specified amount and #2 turns it off.  Regardless of what the link says.

Also, both links will redirect to: https://360.articulate.com/review and there is no way to know which one is active, so what we did was created two shortcuts and renamed them 360 Review limit ON and 360 Review limit OFF

Hope this helps.

Hi, I am also not able to see the published courses on Review 360.  Even, not able to remove unwanted courses from the portal.

Please suggest an answer.  

This happens to me all the time! It is so frustrating and even more so when stakeholders specifically mention how bad this is.

I am on Safari and can get about 60 seconds on a page before it automatically refreshes as it believes it is offline.

I have followed all threat instructions/cache etc. I am WFH so have checked port settings in the router and gone over all options including updates etc.

I am not expecting a response from Articulate, just adding to say this issue is ongoing for me.

NItinkumar,

I see that you've reached out to our Support Engineers! Great call!

Jay,

Are you finding this happens with other browsers like Chrome, Edge, etc?