Articulate Review not loading

I'm currently having this issue. Once i'm logged in, Review will not load. It just keeps refreshing.

Hello Matt,

Thanks for letting us know what you are experiencing. I understand how frustrating it can be to not have this load. I'm happy to help!

I'd like to double-check that your network is set up to allow connections to Articulate 360's endpoints. We are currently not seeing any connectivity issues with the Review 360 tool. 

Are you able to view any other courses in Review 360? As my colleagues mentioned earlier:

• If only a select number of courses do not load, then the issue becomes project specific
• If all courses are affected, then it is most likely network restrictions that are causing the loading issues.

In both cases, we suggest reaching out to our support team for the next steps of troubleshooting.

Let us know your findings and we can go from there!

I can't even get the review home page to load (or 360.articulate.com) once i log in. 

Hi Mat, 

Looks like you're running into network related issues. As what my colleague Luciana suggested, reach out to your network admin to have them add Articulate's endpoints to your organization's allowlist. Doing so will allow all Articulate 360 applications to work properly. If the behavior persists, please open a case with our support team so we can take a closer look at what's happening. 

I've spent many hours with my IT department trying to get this site to load with no luck. I'm about ready to throw in the towel. I'll open a case with the support team in my last effort...

Hi Mat!

I'm sorry to hear that you're experiencing this issue. I don't see a case for this in our system. Is there a different account it could be under? Please let me know if you're still unable to access Review 360 and I'll open a case on your behalf.

Hello, 

I'm currently experiencing this issue too. I am unable to login to Review 360; I can generate a review link though. I have created a ticket for this and was told to open port 443 and make sure the network endpoints are enabled. This is isolated to my laptop only, where I work. Same issue with different browsers (Chrome, Explorer, and Brave).  I can access Review 360 with no issues on my cellphone (both data & wifi). If anyone is able to resolve this, please let me know. 

Not working normally. 

Your computer seems to be offline. We'll automatically try to reconnect when an internet connection is detected.



How is it offline if I've logged into the website.

You really need to fix this.

Hello Scott,

Thanks for letting us know what you are experiencing. I understand how frustrating it can be not to have this load. I’m happy to help!

Please double-check that your network is set up to allow connections to Articulate 360’s Network Endpoints.

If you are still running into this error message, I’d suggest reaching out to our support team for the next steps of troubleshooting.

I hope this helps!

Try this:  Limit how many courses the browser loads

Not sure why staff don't mention this workaround as this has been a recurring issue for a while.