Forum Discussion
Articulate Review stuck saying "This item is still processing and will be shown here automatically when ready."
I have tried publishing three different Articulate Studio 360 projects since last night, and, after they successfully upload, they seem stuck at the "This item is still processing and will be shown here automatically when ready" message. One of them is just a very simple PowerPoint file with one slide I tried in case it was something in my project hanging things up. Usually this message only appears for a couple seconds. Is the system partially down right now?
40 Replies
Hi Selma,
We do not have an outage at this time (or 3 hours ago when you posted). You can track our status online here.
- Are you still experiencing an issue?
- Is it with any file you're publishing or a particular one?
Please note you can always reach our support team directly here.
Hi Leslie,
Thanks for your reply; it worked after a few hours with a re-publish. So it is solved!
That's great news, Selma! I appreciate the update.
