Forum Discussion
Articulate Review stuck saying "This item is still processing and will be shown here automatically when ready."
Hi, I have tried publishing a Storyline simulation file....AReview displays the following message:
"This item is still processing and will be shown here automatically when ready."
Its the first ...
I just had the issue. The Processing had been running for almost 8 hours, so I decided publish again. This is a very large video 250Meg in the articulate 360 file that results in it taking about 45 minute to perform the publishing and upload (The video is not set as static so it is generating three different versions of the long video). The last publish has completed uploading and processing but the previous version is still sitting there stuck at processing!
Hate to have to go through random publishing problems so would still be good to see if some one could look into why the one version is still stuck on processing!
Hello Daniel!
Sorry for the trouble! It's hard to tell what might be getting in the way without seeing the .story file. Are you able to share the .story file with us? If so, can you share it in a support case? We'll delete it after troubleshooting.
