Forum Discussion
JamesPerry
7 years agoCommunity Member
Articulate Review: "Your computer seems to be offline."
Hello! A colleague of mine is attempting to review a course built with Storyline. Unfortunately, when she adds comments, she keeps getting messages stating "Your computer seems to be offline. We'll ...
RosemaryStone
Community Member
Hi, like Teresa, I'm using the latest version of Chrome and the course is saved on a local drive. It happens with all the courses I'm reviewing. I am not offline when I see the message as everything else on my PC is working. It just won't reconnect without refreshing and then I am back at the beginning of the course.
StevenBenassi
2 years agoStaff
Hi Rosemary!
Sorry to hear that you're also experiencing this roadblock. Thanks for sharing your feedback!
I've opened a support case on your behalf, so our support engineers can work one-on-one with you to troubleshoot the root cause of the issue. They should be in touch shortly!