Forum Discussion
TeresaVanderpos
2 years agoCommunity Member
Thanks for the note John. Yes, I have worked with multiple support folks over the last few years, and it is okay. I have done everything listed. The only thing I can't do is disable VPN as I work from home and VPN is how we have to work. But this still happens when I am in the office two days a week, so it really isn't the route cause.
Don't worry, I have learned to live with it, I just like to pipe in so people know that this has been happening unpredictably for years so they know it is not new. And being unpredictable is hard to troubleshoot. Thanks, usually a browser refresh will fix the issue. But I can admit it happens more lately than in previous years.