Forum Discussion

PatrickWalth414's avatar
PatrickWalth414
Community Member
7 days ago

Articulate Rise doesn't support

I have the problem that 1.4.10 Reflow (Level AA 2.1 and 2.2) is not supported by Articulate Rise.

 

It doesn't work for the chapter titles, the flipcards (text and switch button) and also the retry button in the scenario exercise.

What can I do?

 

 

accessibility
rise 360

3 Replies

  • PatrickWalth414's avatar
    PatrickWalth414
    Community Member
    2 days ago

    Hi Lauren. Thanks for the reply.

    No it is not a custom block. Shall I send the link as preview or the whole course?

    • LucianaPiazza's avatar
      LucianaPiazza
      Staff
      13 hours ago

      Hi PatrickWalth414, 

      Thanks for confirming that you're not using a custom block. I see that you haven't opened a support case just yet. No worries! I've opened a case on your behalf to continue the conversation. I'll email you instructions for sharing your entire course with us. We'll be in touch shortly!

  • LaurenDuvall's avatar
    LaurenDuvall
    Staff
    2 days ago

    Hello PatrickWalth414! Thanks for reaching out and sharing a screenshot! We do have this criteria listed in Rise 360 VPAT as supported, but if you aren't seeing this behavior on your end then I'd like to dig in more. Are you using a custom block?

     

    If you could send a copy of your Rise 360 course, we can test it on our end. You can send it to our team at support@articulate.com