Forum Discussion
Articulate Rise not saving progress for learners
Hello Articulate Community! I am working on publishing a number of course using Rise to our LMS (Moodle) and am hoping to improve the experience from my last set of courses. In my last courses -...
Hi Crystal,
Sorry it took me a little while to respond on here. I have been on vacation.
The issue is not resolved on my side. I have uploaded my content to SCORM cloud and tested. The problem is that there is no consistency in being able to reproduce the error. The error has not been corrected but it doesn't seem like there is any way to fix it.
Essentially I was told that if it worked in SCORM cloud it wasn't a Rise issue. We use Moodle as our LMS and I have posted commented on their discussion forums and have found others who have the same issue but there doesn't seem to be anyone with any solutions.
Super frustrating because I'm not sure where else to turn for help. The fact that I can't reproduce the error is the most problematic part. However, I consistently have users reporting the issue.
Sorry I couldn't be more helpful! What LMS system are you using?
Thanks for replying, Nicole! I'm sorry it has been a tricky issue to nail down in Moodle. I shared your latest info with Richard who was working with you in the case to see if he had other ideas.
