Forum Discussion
Articulate rise with Wordpress is slow
Hello,
I don’t personally create Rise courses, so I’m not too familiar with how it works internally.
I have a client who has a new course created with Articulate Rise, and I need to add it to their website.
The WordPress site uses Learndash and Uncanny Reporting. I uploaded the course with Uncanny. However, with tracking, bookmarks, and everything, it’s slow. It’s not smooth.
We’ve done some cleanup on the site and migrated to better hosting, but it’s still slow.
The database on the site is pretty heavy (300MB), but the site contains a large number of accounts (7000) with reports, etc. I feel like it’s the queries between Rise, the site, and the database that are causing the slowdown.
Do you have any solutions to help with this situation?
Thank you very much!
All depends on the resources the site has available, 7000 users is a lot, how many do you have concurrently using it? I would be pushing more resources at the site
Hello and thanks for reply!
The server ressources was my first bet. My client has an hosting at Planet hoster. They migrate to a cloud server at Planet hoster. The website performance is better but not for the Rise file.
The hoster tells that the problem is not the server ressources but I am not sure...
From what I see, the Rise file become slow when it saves the progression of the user. Then, if the user come back, he continue where is left. It seems that it becaume slow during saving data to the database.
I don't think that the 7000 users come for their training at the same time.
There is also Storyline files on the site but they don't have that problems...What ressources will you push?
Thank you.
Rise does send info than Storyline courses. They are not going to be able to change the data sent from Rise, which means the solution is to add more resources to their site. Learndash and Tincanny both add an overhead to the Wordpress install, they have a medium/large database are the resources scalable? I would be interested in concurrent users as that will have the most drain on resources.
