Attached files not saving to external files folder
Hi community! I am trying to publish a project which includes a link to download a word document. I cannot get this to work as described in any instructions/discussions that I have found.
I have tried placing a copy of the storyline file and the word document into a folder on my desktop. When publishing, this does create the 'external files' folder in the story_content, but this folder is empty and the hyperlink in the published module has a 'file not found' error!
I also tried using the resources tab (as described here: https://community.articulate.com/discussions/articulate-storyline/how-do-i-embed-a-word-doc-inside-storyline-2), but it won't publish; publish is interrupted by an error every time.
The only way I can make this work is by linking to a shared document on our company sharepoint (which opens directly from sharepoint, not a version of the document in the published package as desired). This is not ideal, as the file could be deleted and then the link in the module on the LMS would break.
Has anyone else had issues linking out to Word documents or have another solution?