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SergeBenamram's avatar
SergeBenamram
Community Member
2 years ago

Attachment problem

Hi,
I recently have a problem with attachment files in SL360 modules, the file in attachment is missing in the module, can you fix this problem please?
Thanks

  • Hi Serge, 

    Thanks so much for reaching out. Happy to help!

    In order to assist you further, I have a few questions: 

    • Which version of Storyline 360 are you currently using? (Our most recent release is (Build 3.73.29831.0)
    • What kind of file are you trying to attach to your course? 

    Feel free to share your Storyline file here in this thread or privately in a support case. We'd be happy to take a closer look at your specific setup! 

    • SergeBenamram's avatar
      SergeBenamram
      Community Member

      Hi,

      Thanks for your quick answer !
      My SL version is the last one and the file I have attached is a pdf file.
      In fact, this morning the problem has been resolved, I have reduced the file name from around 50 to 40 signs, so maybe it was the problem, I don't know but now it works ;)

      Bye

      Serge

  • Hi Serge,

    I'm so glad you were able to resolve your issue!

    If there's anything else you need, don't hesitate to ask!