Forum Discussion
AngeliqueHB
11 months agoCommunity Member
Audio issue-audio increasing around :16-:20 second when exported from SL as MP4
I am having the same exact issue I noticed someone reported 11 months ago. For five videos created in Storyline then exported to mp4 and then brought into Rise. The audio sounds fine in SL but wh...
JoseTansengco
11 months agoStaff
Hello AngeliqueHB,
Happy to help!
The behavior might be isolated to a specific combination of factors in a Storyline 360 project that causes the audio volume to increase when added to a Rise 360 course. Would you be willing to share a copy of your project file here or privately by opening a support case so we can test the reported problem? We'll delete it when we're done!
AngeliqueHB
10 months agoCommunity Member
Hello Jose, I have now submitted the case twice so waiting for a resolution. Thank you!
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