Forum Discussion
AngeliqueHB
9 months agoCommunity Member
Audio issue-audio increasing around :16-:20 second when exported from SL as MP4
I am having the same exact issue I noticed someone reported 11 months ago. For five videos created in Storyline then exported to mp4 and then brought into Rise. The audio sounds fine in SL but wh...
JoseTansengco
9 months agoStaff
Hello AngeliqueHB,
Happy to help!
The behavior might be isolated to a specific combination of factors in a Storyline 360 project that causes the audio volume to increase when added to a Rise 360 course. Would you be willing to share a copy of your project file here or privately by opening a support case so we can test the reported problem? We'll delete it when we're done!
AngeliqueHB
8 months agoCommunity Member
Hello Jose, I have now submitted the case twice so waiting for a resolution. Thank you!
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