Forum Discussion
Audio Not Playing
Hi,
similar issue to above. Course created in rise with various audio clips; plays fine for me but not when published for review. Some of the clips are ones I've recorded directly into a 'process' block, so clearly no rights issues.
The forum/web suggests uploading to a web server to ensure no compatibility issues, but all these comments refer to Storyline. In any event, I'm keen to avoid having to do this as a simple sharing of the link is a more desirable route.
Link to course here:
https://rise.articulate.com/share/lS_iM8ba7JIwYauwCK0ohqbTmsISTXCA
Hi there, Steve. Thanks for sharing the link. I was able to hear all of the audio clips using the latest version of Google Chrome on my MacBook.
When you don't hear the audio, which browser are you using to launch the course? Does refreshing the page help at all?
I'll be happy to guide you toward some next steps!
Thanks for the swift reply Crystal. I’ll request colleagues to try again tomorrow. We’re on Google Chrome. We’ll try refreshing, and also clearing the cache to see if that helps.
Will let you know if it doesn’t work…Steve Tasker
Learning & Development Advisor
GBS Learning & Development
Britannia House
T | 0113 457 1964
Stephen.tasker0@asda.co.uk[cid:image001.png@01D4C2EC.1E6939F0] [cid:image004.png@01D3E1FA.AD3F8090]
Sounds like a plan! Quick note - when you reply via email, it includes your email signature with contact information. You can edit it out of the discussion here if you wish!
