Forum Discussion
LaurenceBoisver
5 years agoCommunity Member
Audio only when importing .mov file
Hi,
I have a problem when importing a pre-recorded video. We are making a movie and I am trying to import a .mov file using Replay 360 and it only imports audio. What am I doing wrong ? Is Replay...
MariaCS
4 years agoStaff
Hi, Holly.
Thank you for reaching out!
One suggestion is to follow the steps in the following article to convert the file to a different format:
I hope this helps!
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