Forum Discussion
JohnWylie
Community Member
I am running into the same thing. Audio is fine in Preview, but not when published.
For some reason, the audio drops out on one slide 40 seconds in when played in Chrome , surprisingly it functions fine in Internet Explorer ( Which hardly anyone uses ).
Storyline 360 3.53.25436.0 ( I was on the latest , but rolled back today to see if that fixed the issue ) and Chrome Version 92.0.4515.107.
SarahPowers-63f
4 years agoCommunity Member
Oops, I meant my version of Storyline 360 is 3.54.25674.0
...not sure where I pulled the other number, haha.
The only way I was able to resolve the issue, was to keep deleting and importing the file over and over again until it finally published with no issues. As this is not an ideal fix for audio errors, it's a temporary band-aid.