Forum Discussion
Automatic Import of Closed Captions for Media - Not working as expected
Hey team
We are producing _a lot_ of modules at the moment and each has closed captions with sound.
The documentation says that if we named our closed caption (.srt) files with the same name as ...
Hi Laura,
Thank you for taking the time to share this. You took all the right steps in the import process, and I'm happy to explore further!
Do your closed caption line durations overlap with other lines? I ask because we're looking into this open bug in Storyline 360:
- Behavior: Importing .SRT files for closed captions (cc) does not work correctly if the cc line duration overlaps with other lines.
- Workaround: Click the Audio or Video Tools tab and select the Closed Captions: Import option.
If that's not it, are you comfortable with sharing your files? We'll run a few tests and let you know what we find. Simply use this private upload link.
