Forum Discussion
Automatic Import of Closed Captions for Media - Not working as expected
Hey team
We are producing _a lot_ of modules at the moment and each has closed captions with sound.
The documentation says that if we named our closed caption (.srt) files with the same name as ...
Hi Nora!
Great question! It looks like in the .srt file, the duration of one caption overlaps the duration of the following caption. In that case, captions are missing. We recommend manually importing the .srt by going into the Video Tools tab and use the Closed Captions: Import option.
If you'd like us to look at the affected file, you can upload it using this secure upload link.
