Forum Discussion
LauraBell-3de4f
5 years agoCommunity Member
Automatic Import of Closed Captions for Media - Not working as expected
Hey team
We are producing _a lot_ of modules at the moment and each has closed captions with sound.
The documentation says that if we named our closed caption (.srt) files with the same name as ...
LaurenDuvall
4 years agoStaff
Hi Jeremy!
I see that you reached out to our Support Team directly in a support case and worked with my teammate, May! Great call. May has logged this as a possible software bug where Storyline is not importing the closed captions automatically with its media that has the same name and folder container.
We'll continue updating you in your support case!