Background color in pre-built variable text fields

When you're editing a Storyline course, any inserted variable reference appears with that lightly colored rectangle around it. That's done so you know it's a reference and not regular text. 

That rectangle won't appear when you preview or publish the course.

Hi Ted,

Great question! I understand you are seeing a white rectangle behind the text field when using variables. I’m happy to work with you to figure out why this is happening!  I have a few follow-up questions regarding the situation so I can understand what you are experiencing a little better.

• Which version of Storyline are you using?
• Is this happening with more than one file or is this the only one?
• Are you working from a shared drive? If so, I recommend saving your files on your local drive before creating, editing, and publishing them. This will help minimize any unexpected behavior.
• When are you seeing the rectangle? During editing? After publishing?

Also, would you be willing to share your file here or with our support engineers privately in a support case so we can troubleshoot the issue?

Thanks for reaching out and I look forward to your response!

Hi John,

• I'm using Storyline 360.
• This is only happening in this file.
• No, I'm working on a local drive.
• The rectangle appears in the Story file when I preview it. However, I see that it doesn't appear when published.

Thank you!

It shouldn't appear when you preview that would be a bug

Hi, Ted!

Since this is only happening with one file, have you tried importing your slides into a new Storyline project? Let me know if that helps!