Forum Discussion
Blank screen after update
Has anyone resolved this issue?Having the same problem, however it is with all of our RISE courses for all clients, ones who have completed the course as well as new courses. We have also tested in SCORM Cloud, Chrome, Edge, and Firefox. Any help would be appreciated! LMS is CSOD, and we are contacting them as well. However, the title page for the courses opens, but when start course is selected it goes to a blank page which leads me to believe it is something with RISE.
Thank you for any help!
Jamie, have your courses been working normally at any point in time?
What was the result when you tested in SCORM cloud?
Did you recently republish your courses with updates?
- JamieHamilton-55 years agoCommunity Member
Thank you for responding! Yes, they were working before. This started three
days ago. We tried SCORM cloud and it came back fine. These are both new
and updated courses it is happening to. Any insight would be awesome, thank
you!