Forum Discussion
Spencer
3 years agoCommunity Member
Blinking GIF files in Storyline / GIF blinks when looping
On some projects I need to use transparent GIFs. In most cases, there are no issues. However, sometimes, and for what seems like no reason, when a transparent GIF completes it's animation cycle, it ...
sylviadrower
3 months agoCommunity Member
Hi Kelly, has there been a solution to the blinking gifs. I have the same problem and it is really causing me a lot of trouble.
StevenBenassi
3 months agoStaff
Hi sylviadrower!
Sorry to hear you've run into trouble with GIFs from your Storyline course!
As Kelly shared, it would be easier to troubleshoot this behavior if we could see a copy of the .story file, and the GIFs you've been working with. Do you mind uploading those items here in the discussion or privately through a support case? We'll delete them from our system as soon as we've finished testing!
In the meantime, it would be helpful to know:
- Are you working with a .story file/GIFs that are stored locally on your machine, and not on a network or shared drive?
- Are you observing the blinking GIFs when previewing your course within Storyline, or after published to Review 360, or LMS?
- Does performing a repair of your Storyline installation improve the behavior?
Looking forward to hearing from you!