Forum Discussion
RenGomez
6 years agoStaff
Hi Bryan,
Sorry to hear you’re running into this frustrating issue and that it’s impacting your clients. You’ve done everything right by trying different workarounds and reaching out to our support team to get to the bottom of the blurriness in your images.
I see my teammate, Gerald, has reached out with some helpful tips. Take a look at his response, and here is your case's unique upload link if you're able to share the .story file with him to test.
You're in excellent hands, and I'll also follow the case as it progresses!