Forum Discussion
Blurry images after Storyline 360 latest update, June 18, 2019 (Build 3.29.19305.0)
I've noticed all of my images I insert into this Storyline 360 course appear blurry everywhere - on the Storyline development screens, when previewed and when published (either as HTML5 or Flash).
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Hi Bryan,
Thanks for sharing those details from your case with Gerald here. I'm sorry it's caused you such trouble and so many issues with your clients. I do see that Gerald filed it as a bug, and I did want to reiterate the issue is how images may appear blurry/fuzzy when the player is set to scale to fill the browser window.
If you're able to lock the player at the optimal size, that'll keep everything displaying as you'd expect and designed which is outlined in the best practices Gerald mentioned.
If anyone is having issues with the content being blurry and it doesn't match the description above, please let our Support Team know! They are available 24/7 to work with you one-on-one to dig into issues and determine next steps.
