Forum Discussion
Blurry Interafce
Hi There,
I recently upgraded my Storyline to X64, and now my interface is blurry. I've tried reinstalling the entire Articulate suite several times, but the problem persists. I even contacted the...
I am having this same issue and also cannot work it out! Do you mind sharing what monitor / device you have? mine has only started happening today when I've installed on a new laptop so I wonder if that might be it
Hello ChabelSantac416,
Happy to help!
- Are you currently working on a 4k monitor?
- What are your computer's resolution and scaling settings currently set to? We recommend setting them to 100%.
- Have you tried disabling scaling in high dpi (a community member's approach) to see if that improves the behavior?
As a troubleshooting step, I'd recommend you make a repair of Storyline 360.
Please let us know if that helps. It would be helpful to see a screenshot or screen recording of what you are experiencing. We'd be happy to assist you further within a support case.
Have a nice start to your week!
