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KarenLoftus-586's avatar
KarenLoftus-586
Community Member
10 months ago

Blurry video when Media Paused or Media Stopped

I have some simulations where I want to pause the video when the slide starts.  When the learner clicks the hotspot they go to the layer where the video begins.

When I use either the PAUSE TIMELINE,  PAUSE VIDEO or STOP VIDEO when the timeline starts the video appears blurry.

The only way I've found to fix this is to take a screenshot image of the beginning of the video and use that on the base layer.

Is there something I'm missing?  (See SL file zipped attachment)

storyline 360
  • TomKuhlmann's avatar
    TomKuhlmann
    Staff
    9 months ago

    Try this and see if it works, zoom into the timeline and add a cue point at the closest point to the beginning of the timeline. Then add a trigger to pause when the timeline reaches cue point 1.

    That will give the video a split second to load and may provide a better frame when paused

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