Forum Discussion

LuxotticaUniver's avatar
LuxotticaUniver
Community Member
3 years ago

Bug Rise/Moodle on small screen

Hi community,


I'm an Instructional Designer and my company launched many Rise courses on our Moodle platform (3.5), but a bug affects them and compromises the UX.

On iOS devices with a small screen (such as iPhone SE), it's impossible to proceed through the course with the CTA (Continue button or the generic Next chapter button) located at the bottom of the page, as shown in the picture I attached. The only way to skip the problem is to hide the browser toolbar or use the hamburger menu to go to the following chapter. 

I was informed that the problem is well known by Articulate and Moodle support teams, but I would like to know if Articulate is working on a solution for this issue as a release in the Feature Roadmap.

Many thanks,

Valeria

 

Rise 360
  • LeaSAgato's avatar
    LeaSAgato
    Staff
    3 years ago

    Hi there! I'm sorry you're encountering this issue.  We have this documented as a possible software bug.  We can't provide a fixed date for resolving this issue, but rest assured that we'll let you know here as soon as we have updates!

  • SvetlanaPavelko's avatar
    SvetlanaPavelko
    Community Member
    3 years ago

    Hi, we have the same issue when uploading a Rise course into our lms (eloomi). Is there any news about a fix? 

    • hazelB's avatar
      hazelB
      Staff
      3 years ago

      Hi Svetlana! No news yet. But we'll update this thread if we make any changes that will help!

Related Content