Forum Discussion
Can I change a thumbnail on a video?
Right now it is showing a black screen, is there a way to add a thumbnail image from my video as the cover instead of a black screen?
174 Replies
Thank you, Brendan! That is just what I needed :)
This is still a big problem. Professional videos often build from a blank screen to a graphic. It ruins the video opening to start on a frame that it’s not supposed.
Hard to believe that this function can’t be easily added. It’s in everything from InDesign to Vimeo. Very simple to create a poster creation function.
Please expedite: our courses look unprofessional only because of that one item.Thanks much,
MicheleMichele Valkov | Sr. Learning Experience Producer | Visa University Productions
M 720 355 5590 | O 303 389 7928 | E mvalkov@visa.com[signature
Could NOT agree more! It's unreal how many of these threads have been out here for YEARS and nothing has been done about them. Really disappointing :(
From my experience, if your video fades up at the beginning you'll have either a blank black or white frame - not ideal, agreed. A simple solution would be to trim the fade (usually just the first second or two) from the video. You can even use PowerPoint to do this if you don't have any fancy video editing software. Rise should now display whatever is the start point of the video which now will be an image rather than a blank. If you want to show an alternative image simply put the desired image as a single frame at the very start of your video - you'll probably need that fancy editing software at this point. Good luck.
This works like a charm - thank you!
Yes indeed: thumbnail option is critically needs in RISE for Videos not to start with blank frame.
Hi,
I am using Rise and have a black screen on 2 of the video uploads and a thumbnail or first screen displaying on the third video. I would like it to be consistent and have thumbnails start screens on all my videos uploaded into Rise.
Have tried editing in Replay but it won't let me import the video says its not a recognised file format.
How can I set the video to show a start screen and not black please?
Thanks
Ruth
Hey there, Ruth. Replay 360 supports these video file formats. If you're using one of those types, please let us know. We'll see how we can help!
Hi Michelle! Thanks for clarifying. The same is true for Storyline 3.
Hi Michelle!
Since you mentioned slides and layers, it sounds like you're using Storyline 360. Is that right?
If so, you have the ability to set the poster frame in Storyline 360. Simply right-click the video placeholder, and choose set poster frame.
I'm actually in Storyline 3.
I too am working on a project with several videos embedded on slides and am getting a blank screen. Picking a thumbnail would be most useful.
In the meantime, I played/paused the video then took a screenshot of the opening scene. Then put the video on a layer and added a trigger to the base layer to show the layer with user clicks the image. And finally, I added a text box stating to click the image to play the video.
Hi there, Jonathan. This isn't an option currently, but we're tracking this request. I'll tag this discussion for updates.
In the meantime, some folks are using Replay 360 to add an image at the beginning of a video, and publishing to .mp4.
Any updates in the last six years on this? This is a baseline feature in most learning platforms. Not being able to set a video thumbnail makes courses look unfinished and removes a basic layer of author control.
You've got six years and hundreds of threads worth of feedback on this topic. Can you clarify whether this is planned, or if it’s simply not going to be supported?
Hi, how is this still a thing that has not been fixed after SIX YEARS.
Right?! This is a very basic ask. There are so many bugs/issues that have been out there for YEARS that have never gotten addressed.
Hi Crystal,
Originally this thread started many years ago, can you confirm if this option is available now? If yes then how can I make the changes in Rise 360?
Thanks,
Sheetal
Same
