Forum Discussion
Can I change a thumbnail on a video?
Right now it is showing a black screen, is there a way to add a thumbnail image from my video as the cover instead of a black screen?
Hello everyone!
I’m excited to share that we've released a new Rise 360 update that includes:
- Enhanced: Upload or generate a custom video thumbnail.
There’s nothing to install for web-based apps. New features and fixes are immediately available!
Please let us know if you need any additional help!
175 Replies
I don't understand why some of my videos have thumbnails/covers and some don't. They are all created the same way.
Hi Rich, if the video starts from a blank screen and fades into a scene, the workaround solution would be to trim the fade-in from the beginning of the video.
I understand it would be helpful if you could choose the exact thumbnail image for your videos. If we make any changes to this that help, we'll let you know!
One more Rise user who very much wants this functionality! I'm also surprised that it's not already available.
My work-around for now (like a couple others above) is that I upload the video to my video editing software and trim the first 1/2 a second and then save as a MP4. However, this is a cumbersome thing to have to do, especially when you have numerous videos in your course. It also causes the video to sometimes start abruptly since the beginning is being trimmed.
Just adding my name to the list of people who need this functionality (in Rise):)
Would like to bump this. Very strange this basic function of a thumbnail is not available in Rise.
Yep, I know Sean. This has been a feature request that was made a long time ago. Really unfortunate that I have to spend time doing a work-around to get an image rather than a black screen. I had this issue today while creating a short course that had seven videos in which I had to export to my video editor and insert an image. That took an extra half an hour or so of my time.
Just adding my name to the list of people who need this basic functionality, which you would expect from Rise by now ;)
Is there any update on this? It's ridiculous that in 2021 Rise still cannot support a thumbnail image. This should be standard at this point if Rise is to be used in a professional setting. Please make this change!
I'm adding my name to the list of people who require this functionality
I'm also adding my name to the list of Rise users that want this functionality. Please add this to your roadmap.
Adding my request for this feature - would be a lot less work than trimming the videos in another program.
