Forum Discussion

IgorTorrealba-9's avatar
IgorTorrealba-9
Community Member
30 days ago

Cannot assign a seat to myself even though there are 2 available

Hello, 

I was added today as an admin to our company account, where we have 65 licenses. I tried to assign a license to myself so I can move content back and forth from leavers but I get a popup with the message

"No more seats available

There are no longer seats available for this team. To add new users, you'll need to remove existing users or buy more seats."

Am I missing something here? I am and Admin (not a group admin, not an owner).

 

Rise 360
  • LucianaPiazza's avatar
    LucianaPiazza
    Staff
    29 days ago

    Hi Igor, 

    Thanks so much for reaching out. Sorry to hear you've run into this snag. I've opened a support case on your behalf so we can look into this for you! Our team will reach out to you shortly via email. 

    Thanks for your patience! Have a nice start to your day! 

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